In Part 1 of this series, you learned how to craft a Story that will resonate with recruiters. Now we’ll talk about exactly how to tell the recruiter your Story during your phone screen.
So you’ve prepared your Story and practiced it a few times. You’ve got your next phone screen scheduled. Now you just need to wow the recruiter!
When it’s time for the phone screen, be ready at the agreed-upon time. The recruiter may call a few minutes late, and you shouldn’t take this personally, but on your end you should be 100% ready. Make sure that you’re in a quiet spot and that your phone is fully charged! While this might seem obvious, every recruiter can tell you stories about candidates who took the phone call on the subway, or in a too-loud coffee shop, or… Well, you get the picture. Somewhere other than a quiet, calm place with no background interference that might make it hard for the recruiter to concentrate on what you’re saying. And give yourself a little padding at the end of the scheduled time. If the phone screen is going well and runs a little long, you don’t want to have to cut it short because you have another appointment.
Tell your Story
Recruiters will often lead with an open ended question like “Tell me a little bit about yourself.” The purpose of this is two-fold: they want to put you at ease, and they want to get a sense of who you are and what you’re about. The recruiter likely has your resume and your LinkedIn profile in front of them while you’re talking, so don’t just start reciting bullet points. Instead, this is when you’re going to tell the recruiter your Story. At this point, keep the narrative at a high level (think generalities, not specifics). You can dive into the details later if they’re relevant and will drive your Story forward.
Your Story isn’t a monologue. Instead, it’s an invitation for the recruiter to ask questions! If you find that you get lost when the recruiter asks a question, it can be worthwhile to keep a list of the high points on hand during the phone screen so that you don’t miss entire portions of your personal narrative.
Even though recruiters tend not to be very technical, as the gatekeepers of the interview process they need to hear that you’re technically competent enough to get to the next round. Be prepared to talk about languages, frameworks, etc. so that they can get a sense of your proficiency level. Part of your Story should be a quantification of how well you know the tools that you have listed on your resume and LinkedIn. Be honest about this stuff! “Familiar but rusty” isn’t going to disqualify you in most cases, and it’s going to come out sooner rather than later if you’ve overstated your skills.
Context, context, context
Never forget why you’re talking to the recruiter – you are interested in a particular position! This context will help you tailor your Story to the specific role and company in question. For instance, if you’re interviewing for a role at a startup, discuss projects or anecdotes that highlight your flexibility, agility, and sense of urgency. Or, if you’re interviewing for a role at a larger company, highlight your commitment to iteration, optimization, and process. Think about why you’re excited about the role or company, and this will come through in your answers.
Never trash talk employers, even when it’s deserved! Keep things positive and professional at all times. Negativity is a big red flag for recruiters.
While most recruiter phone screens tend to take between 30 minutes to an hour, sometimes they can seem to last forever. Talking about yourself for that long can be hard! It’s okay to check in with the recruiter if you feel like you’ve been talking too much. Don’t be afraid to stop and ask if there’s anything else they want to know about.
Always be prepared with some questions! Be sure to do some preliminary homework on the company. Google them to find some recent articles, and spend some time on their website. This will definitely guide a few specific questions. A few good generic ones:
- “What will role be immediately responsible for/what would I be working on first?”
- “Is this role new? If so, how is <company> building out the team?”
- “Can you tell me about professional development at <company>?”
- “What does the career path/growth for <role> look like?”
- “What are you most excited about for <company> this year? What brought you there? What keeps you there?”
And finally, never ask about money first. If that’s what you lead with, that’s what you seem to care about most.
The end of your conversation with the recruiter is the perfect opportunity to seal the deal! Tie elements of your Story into specifics about the role and company: “After chatting with you, I’m really excited about x,y,z because it fits in with a,b,c that I’m bringing to the table.” Emphasize that you’re really interested. Now’s not the time to play it cool!
And always ask about what the next steps are and what you can do to prepare for them. This shows that you’re proactive, and it’s always a great signal to recruiters.
You made it past the recruiter gatekeeper! You’re not out of the interview labyrinth – heck, you really just got started – but you’re one step closer to getting that job offer. Put the time and effort into crafting a cohesive, compelling Story before you start off into the interview labyrinth. It’s going to pay off. Not only will you be able to use it in in phone screens, as we’ve discussed in this article, but you’ll be able to use large parts of it in the actual interview as well.
You’re reading an article about how to ace recruiter phone screens, so my spidey senses tell me you might be looking for a job! Did you know that CodeFights can connect you with hundreds of tech companies that are actively seeking qualified engineers – all with only one application? Head to codefights.com/jobs and start finding that dream job today!
Do you have any tried-and-true tips for doing well on recruiter phone screens? Tell us over on the CodeFights forum!